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I'm having problems with the Perka app. What do I do?

Joel -


If you're having trouble using Perka, or if it's running slowly or crashing, please try the following troubleshooting steps before contacting Perka Support.


1. Make sure you're signed in to your account. Open Perka and tap the profile icon in the upper right corner to sign in. Don't have an account? Create one to keep your points safe!


2. Try force stopping the app and relaunching Perka.


3. If that doesn't work, you may need to remove Perka from your phone and reinstall it. 

  • iOS instructions are here.
  • Android instructions are here.


Perka still not working? Need assistance?

Reach out to us at: or call 888-95-PERKA (888-957-3752)

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