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How do I award/redeem Rewards through the Clover Register?

Joel -

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Once you have set up your Rewards program, you're ready to roll it out to your customers. Giving your customers points is a seamless experience through Clover's Register app. If your customer is checked in via the Perka app, you'll be able to reward them for their purchase. 

Ring up a transaction and select "Pay."

Select Perka at the payment screen.

 

Select your customer from the Rewards Validator sidebar.

 

Select "Apply" to award them the corresponding number of points.

 

This will bring you back to the payment screen so you can finish the transaction.

 

 

If your customer has earned a perk that they'd like to redeem, you can do so by tapping Perka at checkout and selecting the customer's name OR by scanning their perk QR code.

 

For customers redeeming through the Perka app:

1. Select Perka at the Payment screen as outlined in the aforementioned steps.

2. Select your customer from the Rewards Validator sidebar.

 

3. You'll be able to see if your customer has a perk available for use. Select any available perks to redeem and hit "Apply" to apply the perk to the order.

 

4. You'll see the price of the redeemed item be removed from the order. Finish the transaction for the remaining amount owed.

 

 

For customers redeeming with a QR code:

1. Select Perka at the Payment screen as outlined in the aforementioned steps.

2. Select "Scan a Perka code" and follow instructions on screen to use your Clover device to scan the QR code.

3. The price of the redeemed perk will be removed from the order and you can continue to check out the customer's order transaction. 

 

Please note: Only qualifying inventory items linked to your Perka program are eligible for earning punches or redeeming Perks for free items.

Linking a Clover inventory item to Rewards

 

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